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Frequently Asked Questions (FAQ) – Pear's Garden Holidays
1. About Pear’s Garden Holidays
Q: What is Pear’s Garden Holidays?
A: Pear’s Garden Holidays (PG Holidays) is a travel agency offering customized holiday packages for hill stations, beach destinations, and international vacations.
Q: Which destinations do you offer?
A: We provide holiday packages to destinations like Kodaikanal, Munnar, Thekkady, Ooty, Goa, Kashmir, Andaman, Malaysia, Bangkok, and more.
Q: Do you offer both domestic and international trips?
A: Yes, we provide vacation packages to popular hill stations, beaches, and international destinations.
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2. Booking & Customization
Q: How do I book a holiday package?
A: You can book by calling us, sending an inquiry via our website, or reaching out through email or WhatsApp.
Q: Can I customize my package?
A: Yes, we offer fully customizable travel packages to suit your preferences, including hotel stays, sightseeing, and transportation.
Q: How early should I book?
A: For the best deals, book at least 3-4 weeks in advance for domestic trips and 2-3 months in advance for international trips.
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3. Payments & Cancellations
Q: What are the payment options?
A: We accept online bank transfers, UPI payments, credit/debit cards, and cash deposits.
Q: What is your cancellation policy?
A: Cancellation policies vary by package. Generally:
More than 30 days before travel: Full refund (minimal charges apply)
15-30 days before travel: Partial refund
Less than 15 days before travel: No refund
Q: Will I get a refund if I cancel my trip?
A: Refunds depend on the cancellation policy and the time of cancellation. Some charges may apply.
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4. Travel Services
Q: Do you provide flight and train ticket bookings?
A: Yes, we assist in booking flights, train tickets, and local transportation.
Q: Do you offer visa assistance for international trips?
A: Yes, we help with visa applications and documentation for destinations like Malaysia and Bangkok.
Q: Can you arrange airport pick-up and drop-off?
A: Yes, airport transfers can be included in your package.
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5. Accommodation & Experiences
Q: What type of accommodations do you provide?
A: We offer budget, deluxe, and luxury stays, including resorts, hotels, houseboats, and homestays.
Q: Do you arrange honeymoon packages?
A: Yes, our honeymoon packages include romantic stays, sightseeing, candlelight dinners, and special add-ons.
Q: Do you offer adventure and wildlife tours?
A: Yes, we arrange activities like trekking, jungle safaris, paragliding, and water sports.
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6. General Information
Q: Are your packages suitable for families?
A: Yes, we provide family-friendly vacation packages.
Q: Can I book a solo trip?
A: Yes, we offer customized solo travel packages.
Q: How can I contact Pear’s Garden Holidays?
A: You can contact us via phone, email, or our website inquiry form.
Still have questions? Get in touch with us today!
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